The hotel offers amenities for your comfortable stay and unforgettable experiences
Relaxing Oasis
The spa services were incredible, especially the hot stone massage that left me feeling rejuvenated.view full review
Cozy Comfort
The room was beautifully decorated and had the comfiest bed I've ever slept in, making it hard to leave.view full review
Impressive Shower
The rainfall shower head provided an amazing experience, with strong pressure and warm water that felt refreshing.view full review
Fully Equipped
The kitchenette was well-stocked with all the utensils I needed, making cooking my favorite meals a breeze.view full review
Delicious Breakfast
The breakfast buffet had a fantastic selection, with freshly baked pastries that were simply delightful.view full review
Great Facilities
The gym was spacious and had a variety of modern equipment that made my workouts enjoyable.view full review
Effective Setup
The meeting room was equipped with state-of-the-art technology, making our presentations go smoothly.view full review
Fun Play Area
The kids’ club had so many engaging activities, keeping my children entertained while I relaxed.view full review
General
No smoking on site
Wi-Fi
No parking
24-hour reception
No pets allowed
Luggage storage
Currency exchange
Guest Parking
Electric kettle
Cookware/ Kitchen utensils
Services
Paid airport shuttle
Housekeeping
Laundry
Dry cleaning
Business
Fax/Photocopying
Spa & Leisure
Sun terrace
Room features
Air conditioning
Heating
Soundproofed rooms
Sitting area
Ironing facilities
Self-catering
Electric kettle
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Irsal Street,
Ramallah,
Palestinian Territory,
00000,
West Bank
Map view
Irsal Street,
Ramallah,
Palestinian Territory,
00000,
West Bank
City landmarks
Ramallah، The old city of Ramallah، Ramallah
Dar Zahran Heritage Building
1.8
km
Yasser Arafat Square
1.4
km
Birzeit
The Palestinian Museum
1.2
km
Municipality Street
Al Khader Church
1.2
km
Museum
Mahmoud Darwish Museum
2.6
km
AL Maa
Een Mesbah Mosque
1.8
km
22 Al-Jihad Street A.M. Qattan Foundation
Science Studio
1.7
km
Nearby
Museum
Yasser Arafat Museum
410 m
Arafat's Tomb
410 m
Restaurants
Rukab's Ice Cream
770 m
Main St
Zeit ou Zaater
750 m
Main Street
Fresh Froyo
850 m
Al-Ersal street Palestine trade tower
La Casa
880 m
Yaffa Street Down The Street From Clock Square
AL-Riad Ramallah
1.1
km
Saint Andrew Street Across from Al-Husari Bookstore and Friends Girls School
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
Friendly Staff
Great Location
Minor Ups and Downs
Room Needs Refreshing
8.0/10
Great
Rooms
8.3
Location
8.7
Service
9.1
Dining
6.9
Guest reviews
8.0/10
based on 10 reviews
6.2
6.2/10based on 19 reviews
Ernest
United States,
June
2024
7.6/10
My stay at the hotel was a mix of positives and negatives. The room was big, quiet, and comfortable, but cleanliness was lacking. The service was excellent, the staff were friendly and very helpful. Despite the great location close to the city center and Al Manara square, the high prices in the area were a downside. Dining was good, but it could have been improved with more variety. The facilities were satisfactory.
Rooms
7.0
I found the room very spacious and comfortable, but cleanliness was an issue.
Service
9.0
The service at the hotel was excellent. The staff were friendly and very helpful.
Location
8.0
The hotel's location is great, just a short walk to the city center and Al Manara square. However, the high prices in the area were notable.
Dining
7.0
The dining experience was good, but more variety, fresh fruit, and pastries would have made it better.
Facilities
7.0
The facilities at the hotel were satisfactory.
Charles
United States,
March
2024
8.6/10
I had a wonderful stay at the hotel. The rooms were spotless, well-isolated, and spacious, making for a comfortable experience. The service was top-notch with the staff being extremely friendly and helpful. The location was perfect, just a short walk to the city center. Although the dining options could use some improvement, overall, it was a great value for money.
Rooms
9.0
The rooms were clean, spacious, and equipped with a comfortable bed, sofa, and balcony.
Service
9.0
The staff was very friendly and took excellent care of me during my stay.
Location
9.0
The hotel overlooks a stunning view where on clear days you can even see Tel Aviv and the coast in the distance, and it's conveniently located near Al Manara square.
Dining
7.0
While the dining was nice, it could be further improved with more variety such as fresh fruit, pastries, and better coffee.
Facilities
9.0
The facilities were excellent and provided everything I needed for a comfortable stay.
Fred
United States,
March
2024
8.4/10
I had a pleasant stay at the hotel overall. The rooms were clean and spacious, perfect for a comfortable stay. The service was excellent with a friendly and helpful staff team. The location was convenient, close to the city center, offering a nice view on a clear day. The dining experience was good, especially with the great Tapas. The facilities were well-maintained and added to the overall positive experience, despite some minor downsides.
Rooms
8.5
The rooms are comfortable, spacious and clean.
Service
9.0
The staff was very welcoming and always had a smile, making my stay enjoyable.
Location
8.0
The hotel is conveniently located near the city center, which is great for exploring, with a nice view on clear days.
Dining
8.0
The dining experience was very good, especially with the great Tapas.
Facilities
8.5
The facilities provided were good, adding to my overall positive experience.
Friendly Staff
Minor Ups and Downs
James
United States,
March
2024
8.4/10
My stay at the hotel was fantastic! The room was spacious, clean, and had everything I needed. The service was excellent, with helpful staff. The location was convenient, close to the city center. The dining experience was good but could be improved. Overall, a great value for money.
Rooms
9.0
The room was huge, spotless, and well isolated to an acceptable temperature, including the bathroom.
Service
9.0
The staff was extremely friendly and welcoming, and they were very helpful in planning sightseeing. The dry cleaning and housekeeping services were top-notch.
Location
9.0
The hotel's location is great, just a five-minute walk to the center at Al Manara square. It's very convenient and close to key attractions like the new Arafat museum.
Dining
7.0
The dining experience was nice but could have been better with some fresh fruit, pastries, and real coffee. The golden malted waffles were a highlight.
Facilities
8.0
The facilities are large enough to provide nice amenities to guests. The hotel offers a paid airport shuttle for added convenience.
clean
limited dining
David
United Kingdom,
December
2023
7.0/10
The hotel offers spacious rooms with a suitable interior; however, they left a bit of a shabby impression and could use a fresh-up. The service was excellent, understanding, and very helpful, although the dining experience needs improvement. The location is great, overlooking a gap in the hill with a view of Tel Aviv and the coast, but be mindful of the high prices in the region. The facilities are basic but clean.
Rooms
7.0
The rooms are spacious with a suitable interior, including a basic but clean bathroom.
Service
9.0
The service was exceptional, very understanding, friendly, and welcoming.
Location
8.0
The location is very good, overlooking a gap with views of Tel Aviv and the coast, near the city center.
Dining
5.0
The dining experience could be improved with fresh fruit, pastries, and real coffee.
Facilities
6.0
The facilities are basic but sufficient.
Ryan
United Kingdom,
December
2023
8.6/10
I felt like I was staying in my own comfortable apartment with a cozy bed, sofa, and a lovely balcony, perfect for relaxing morning and evening moments. The hotel offers a private and homey experience with its excellent room setup.
Rooms
9.0
The room felt like a private apartment, complete with a comfortable bed, sofa, and balcony. It was a perfect retreat for a relaxing stay.
Service
10.0
The service was extremely friendly and welcoming. The staff went above and beyond to make my stay perfect, offering dry cleaning, housekeeping, laundry services, and a convenient airport shuttle.
Location
9.0
The hotel's central location in Ramallah provided a great view overlooking the city and convenient access to attractions like the Arafat Memorial. It was a perfect spot to explore the area without the high prices of nearby cities like Tel Aviv and Jerusalem.
Dining
7.0
The dining experience, while basic, was tasty and satisfying.
Facilities
8.0
The hotel facilities were great, offering everything needed for a comfortable stay. While some minor improvements could elevate the experience, the overall amenities were satisfactory.
Richard
United Kingdom,
December
2023
8.2/10
The hotel is ideally located, offering a great view of Tel Aviv and the coast in the distance, with spacious rooms equipped with a kitchenette and balcony. The service is exceptionally helpful and welcoming. The dining experience, while offering great Tapas on the terrace, could be improved. The facilities are extensive and cater to guests' needs.
Rooms
8.0
The rooms were spacious and well-equipped with a kitchenette, comfortable bed, sofa, and balcony. However, they could benefit from a refresh.
Service
9.0
The service was excellent, friendly, and incredibly helpful in planning sightseeing.
Location
9.0
The hotel's central location is convenient, just a short walk to Al Manara square, offering a nice view of Tel Aviv and the coast in the distance.
Dining
7.0
The dining experience provided great Tapas on the terrace, although it could have offered a more varied selection.
Facilities
8.0
The hotel facilities are extensive and cater to guests' needs.
R.
United States,
November
2023
8.2/10
The hotel rooms were spacious and clean but heating them adequately could be a challenge. The service was friendly and accommodating, ensuring a pleasant stay. Its location close to the center with stunning views adds to its charm, although dining options could use some improvement.
Rooms
8.0
The rooms were spacious, clean, and met my expectations in terms of comfort.
Service
9.0
The staff was extremely friendly and welcoming, taking great care of me during my stay.
Location
9.0
The hotel is located very close to the center and offers amazing views on clear days.
Dining
7.0
While the dining options are decent, there is room for improvement, especially with adding more variety.
Facilities
8.0
The facilities provided were satisfactory and added to the overall comfort of the stay.
Bob
United Kingdom,
August
2023
8.4/10
The hotel is in a superb location with a lovely view of Tel Aviv and the coast on clear days. The rooms are spacious, well-equipped, and exactly what I expected. The staff here are incredibly friendly and attentive, making the service top-notch. However, the dining experience could use some improvement with more variety. Overall, a great value for money stay.
Rooms
9.0
The rooms were spacious, well-equipped, and met all my expectations.
Service
9.0
The staff were very friendly and took excellent care of me.
Location
9.0
The hotel overlooks a gap in the hill with a stunning view. It's also conveniently close to the center of Ramallah.
Dining
7.0
The dining options were basic but tasty; could be improved with more variety.
Facilities
8.0
The hotel offers nice facilities for guests with attentive service.
Andrew
United Kingdom,
June
2023
8.4/10
The hotel is situated in a perfect location, very central and just a five-minute walk to the center, including Al Manara square. The rooms were big, quiet, and comfortable, allowing a relaxing stay. The House service was excellent, with incredibly friendly and helpful staff. The dining experience offered great Tapas, though it could use some additional variety like fresh fruit and pastries. The hotel provides nice facilities for guests and is close to key attractions like the Arafat museum.
Rooms
9.0
The rooms were spacious, quiet, and comfortable, offering a peaceful retreat during both mornings and evenings.
Service
9.0
The House service was exceptional, with staff going above and beyond to assist guests during their stay.
Location
9.0
The hotel's location is very convenient, close to the center and key attractions, making it an ideal base for exploring the area.
Dining
7.0
The dining experience provided great Tapas, but could enhance the offering with fresh fruit and pastries and real coffee.
Facilities
8.0
The hotel offers nice facilities for guests to enjoy during their stay.